CornwallRam Posted September 8, 2020 Share Posted September 8, 2020 36 minutes ago, SunnyRam said: You could have just cancelled one of the season tickets for this season? All seats are being saved for the 2021/22 Season. There isn't actually an option for that. Link to comment Share on other sites More sharing options...
Gritstone Ram Posted September 8, 2020 Share Posted September 8, 2020 32 minutes ago, Sparkle said: Divide the cost of your season ticket by 19 and see if it’s free or not I’ve not seen anything to suggest that is how much it is going to cost. Link to comment Share on other sites More sharing options...
SunnyRam Posted September 8, 2020 Share Posted September 8, 2020 1 hour ago, CornwallRam said: There isn't actually an option for that. Have you emailed the ticket office to ask? Have a read of the last paragraph on the below link: https://www.dcfc.co.uk/news/2020/09/update-201920-season-refunds-202021-season-tickets-and-ramstv-streaming Link to comment Share on other sites More sharing options...
Abu Derby Posted September 8, 2020 Share Posted September 8, 2020 Haven’t received my code yet, presumably because they haven’t asked me whether I want the Rams TV option. I don’t, simply a match by match refund. Link to comment Share on other sites More sharing options...
CornwallRam Posted September 8, 2020 Share Posted September 8, 2020 2 hours ago, SunnyRam said: Have you emailed the ticket office to ask? Have a read of the last paragraph on the below link: https://www.dcfc.co.uk/news/2020/09/update-201920-season-refunds-202021-season-tickets-and-ramstv-streaming That just says that our seats are safe for next season. Link to comment Share on other sites More sharing options...
Tamworthram Posted September 9, 2020 Share Posted September 9, 2020 12 hours ago, Abu Derby said: Haven’t received my code yet, presumably because they haven’t asked me whether I want the Rams TV option. I don’t, simply a match by match refund. Have any of us, that have already renewed, been given any options? I don’t think I have. I’m not having a go at the club for not asking by the way, (if the offer remains all home games and away mid week games “free” on RamsTV” I’ll be a tad disappointed as I think we should get some small refund but I’d accept it) I’m just pointing out that I don’t think anyone has been offered that option but we have still received codes. Link to comment Share on other sites More sharing options...
ThePrisoner Posted September 9, 2020 Share Posted September 9, 2020 I took the 20% discount off this years ticket back in June. I had already renewed back in early March. Factoring in the discount I got, I have also calculated (taking outthe Saturday away games) that my season ticket cost divided by those games is about £11 a game. I'm probably one of the few who is okay with this especially when I will have the chance to attend some games in person. Link to comment Share on other sites More sharing options...
ThePrisoner Posted September 9, 2020 Share Posted September 9, 2020 9 hours ago, CornwallRam said: That just says that our seats are safe for next season. Just cancel one of the tickets by emailing the ticket office and don't use one of the codes. Pretty simple. Both your seats will be there for 21/22. Link to comment Share on other sites More sharing options...
SunnyRam Posted September 9, 2020 Share Posted September 9, 2020 9 hours ago, CornwallRam said: That just says that our seats are safe for next season. Exactly! Your seats will be saved, even if you don't have your season ticket for this season. Link to comment Share on other sites More sharing options...
Indy Posted September 9, 2020 Share Posted September 9, 2020 1 hour ago, SunnyRam said: Exactly! Your seats will be saved, even if you don't have your season ticket for this season. But this doesn’t say that cancelling a ticket will give you a refund. I have emailed them to request clarification and got an automated response saying they will reply within 14 days - during which time three games will have happened, and it not being clear if claiming your code would invalidate any right to a refund. It’s not too much to ask for the club to be clear on options. It’s very well saying people shouldn’t jump to conclusions to complain if something isn’t definitely denied, but with three days to the first match, we’re running out of time to have that clarification and act on it. Link to comment Share on other sites More sharing options...
ThePrisoner Posted September 9, 2020 Share Posted September 9, 2020 27 minutes ago, Indy said: But this doesn’t say that cancelling a ticket will give you a refund. I have emailed them to request clarification and got an automated response saying they will reply within 14 days - during which time three games will have happened, and it not being clear if claiming your code would invalidate any right to a refund. It’s not too much to ask for the club to be clear on options. It’s very well saying people shouldn’t jump to conclusions to complain if something isn’t definitely denied, but with three days to the first match, we’re running out of time to have that clarification and act on it. Redeeming the code in June invalidated your right to refund. I’d imagine this would too. Link to comment Share on other sites More sharing options...
Curtains Posted September 9, 2020 Share Posted September 9, 2020 40 minutes ago, ThePrisoner said: Redeeming the code in June invalidated your right to refund. I’d imagine this would too. Yes I’ve redeemed yesterday for this season so don’t expect a full refund of course not. Not sure what Derby will do to be honest. They have already said I should get my 17 percent back from last season this month. Link to comment Share on other sites More sharing options...
Tamworthram Posted September 9, 2020 Share Posted September 9, 2020 4 hours ago, ThePrisoner said: I took the 20% discount off this years ticket back in June. I had already renewed back in early March. Factoring in the discount I got, I have also calculated (taking outthe Saturday away games) that my season ticket cost divided by those games is about £11 a game. I'm probably one of the few who is okay with this especially when I will have the chance to attend some games in person. I’m with you. If that’s what it is then so be it although, I’d be very surprised if those unsuccessful in a ballot when reduced capacities are allowed do get a partial refund. Link to comment Share on other sites More sharing options...
Ghost of Clough Posted September 9, 2020 Share Posted September 9, 2020 I don't recall any information for those who chose option #4 (4 vouchers for 20/21 games). Do we think they'll be chucked in with the 20/21 lottery, or delayed until 21/22? Link to comment Share on other sites More sharing options...
Ewe Ram Posted September 9, 2020 Share Posted September 9, 2020 Is everyone supposed to have their Rams TV access code by email by now? Link to comment Share on other sites More sharing options...
ThePrisoner Posted September 9, 2020 Share Posted September 9, 2020 9 minutes ago, Ewe Ram said: Is everyone supposed to have their Rams TV access code by email by now? Yeah I didn’t get mine because my communication preferences were set to not receive emails from the club. I emailed and had a code two minutes later. Link to comment Share on other sites More sharing options...
Rev Posted September 9, 2020 Share Posted September 9, 2020 14 minutes ago, Ewe Ram said: Is everyone supposed to have their Rams TV access code by email by now? Mine went to promotions Inbox, if that helps. Check through them all. Link to comment Share on other sites More sharing options...
Red Ram Posted September 9, 2020 Share Posted September 9, 2020 Seems like it is. Emailed the ticket office a week ago to ask them to confirm what their refund policy was, explaining that I wanted to renew two season tickets but needed to know whether we'd be refunded for any matches we weren't allocated tickets for. Have heard absolutely nothing back from them so far and as you say we're days away from the first match of the season... Link to comment Share on other sites More sharing options...
Abu Derby Posted September 9, 2020 Share Posted September 9, 2020 If this Rams TV malarkey is free then why do season ticket holders require an ‘access code’? Link to comment Share on other sites More sharing options...
Ghost of Clough Posted September 9, 2020 Share Posted September 9, 2020 21 minutes ago, Abu Derby said: If this Rams TV malarkey is free then why do season ticket holders require an ‘access code’? Because it’s only free to season ticket holders, and only for certain games. Link to comment Share on other sites More sharing options...
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