Mucker1884 Posted May 13, 2020 Share Posted May 13, 2020 6 hours ago, ilkleyram said: Bit surprised that they told you that they were a virgin. Perhaps they hadn’t made that sort of call before. I think what they actually said was "Hi. I don't know how to tell you this, as I haven't done this before, but I have to inform you that we are cancelling your holiday, and we ain't giving you a refund, so consider yourself well and truly ducked"! ? Link to comment Share on other sites More sharing options...
A Ram for All Seasons Posted May 13, 2020 Share Posted May 13, 2020 On 12/05/2020 at 12:57, Anag Ram said: Matt Hancock suggested this morning that we should all write off international travel this summer. I wanted to come over to Derby to see the mighty Rams (and family and friends of course). No chance. Link to comment Share on other sites More sharing options...
Rev Posted May 13, 2020 Share Posted May 13, 2020 Had another Email from Jet2 today, telling me my refund would be paid in the next 28 days. Fair enough, at least don't have to ring them and battle for it. Link to comment Share on other sites More sharing options...
Angry Ram Posted May 13, 2020 Share Posted May 13, 2020 BA were superb with their refunds, cancelled and had the money back within 3 days. Link to comment Share on other sites More sharing options...
sage Posted May 13, 2020 Share Posted May 13, 2020 My annual travel policy has been updated to exclude cover for the virus. My Sri Lanka flights got deferred to late October so if that cover isn't reinstated I'm going nowhere. Not that I was 100% comfortable about going anyway. Any chance of being going abroad this year is slight and will involve driving through the Channel Tunnel late this year and staying in a cottage somewhere. Link to comment Share on other sites More sharing options...
Tamworthram Posted May 13, 2020 Share Posted May 13, 2020 1 hour ago, sage said: My annual travel policy has been updated to exclude cover for the virus. My Sri Lanka flights got deferred to late October so if that cover isn't reinstated I'm going nowhere. Not that I was 100% comfortable about going anyway. Any chance of being going abroad this year is slight and will involve driving through the Channel Tunnel late this year and staying in a cottage somewhere. I guess it depends on who you're insured with. Here is an extract from Q&A's regarding my annual cover that says I would still be covered for cancellations (but not if I just accept an open ticket). I'm not sure what the position would be though if the FCO allowed us to travel. Could I still cancel (I don't think so as I think the policy document says the FCO advice has to be in force within 28 days of the trip) so if I did go, would I be covered for CV whilst I'm away? If the FCO advice is lifted I wouldn't be surprised to see the cover reinstated though. Link to comment Share on other sites More sharing options...
sage Posted May 13, 2020 Share Posted May 13, 2020 1 minute ago, Tamworthram said: I guess it depends on who you're insured with. Here is an extract from Q&A's regarding my annual cover that says I would still be covered for cancellations (but not if I just accept an open ticket). I'm not sure what the position would be though if the FCO allowed us to travel. Could I still cancel (I don't think so as I think the policy document says the FCO advice has to be in force within 28 days of the trip) so if I did go, would I be covered for CV whilst I'm away? If the FCO advice is lifted I wouldn't be surprised to see the cover reinstated though. sorry I missed a word out. I am not covered for medical costs due to coronavirus Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2020 Share Posted May 24, 2020 how is everyone finding booking companies and travel companies for holidays and hotels they had booked ? found most to be excellent with the exception of last minute.com who have been shocking. Link to comment Share on other sites More sharing options...
Tamworthram Posted May 24, 2020 Share Posted May 24, 2020 8 minutes ago, Paul71 said: how is everyone finding booking companies and travel companies for holidays and hotels they had booked ? found most to be excellent with the exception of last minute.com who have been shocking. Mixed. Alamo car hire: Excellent. Cancelled on line and refund received within two days. Disney tickets: Excellent. Cancelled via Email and, whilst they were not obliged to, full refund received within three days Virgin Atlantic: Early days, expectations very low. Cancelled via Facebook Messenger. Confirmation received but not holding my breath for a speedy refund Airport parking at Manchester: Average. Cancelled by them but could take 30 days to refund Private villa hire: same one as we go to every time so we know them well. Not expecting or receiving a refund (but they have given us first refusal on same dates next year) so requires a travel insurance claim. Submitted a week and a half ago but expecting to wait probably another couple of weeks or longer. Expectations in terms of the insurance company - “OK” Link to comment Share on other sites More sharing options...
Mckram Posted May 24, 2020 Share Posted May 24, 2020 18 minutes ago, Paul71 said: how is everyone finding booking companies and travel companies for holidays and hotels they had booked ? found most to be excellent with the exception of last minute.com who have been shocking. TUI been ok, but that’s because I refused to pay anything other than deposit. They’ve offered me to change my holiday dates now for the same value. Only problem is the same holiday for the same dates next year has now doubled, so it’s a little bit sneaky from them. Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2020 Share Posted May 24, 2020 Just now, Tamworthram said: Mixed. Alamo car hire: Excellent. Cancelled on line and refund received within two days. Disney tickets: Excellent. Cancelled via Email and, whilst they were not obliged to, full refund received within three days Virgin Atlantic: Early days, expectations very low. Cancelled via Facebook Messenger. Confirmation received but not holding my breath for a speedy refund Airport parking at Manchester: Average. Cancelled by them but could take 30 days to refund Private villa hire: same one as we go to every time so we know them well. Not expecting or receiving a refund (but they have given us first refusal on same dates next year) so requires a travel insurance claim. Submitted a week and a half ago but expecting to wait probably another couple of weeks or longer. Expectations in terms of the insurance company - “OK” we potentially have that with private hire of farm house in France, balance to pay in a few weeks so leaving it before I contact them as hoping we can still go. Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2020 Share Posted May 24, 2020 1 minute ago, Mckram said: TUI been ok, but that’s because I refused to pay anything other than deposit. They’ve offered me to change my holiday dates now for the same value. Only problem is the same holiday for the same dates next year has now doubled, so it’s a little bit sneaky from them. we had our holiday to Maldives cancelled with kuoni and they have rebooked for next year for us for exactly same price. will be interesting to see as time goes by if holidays next year are more expensive as companies try and recoup losses or if they go down as public confidence remains low and they don't travel in the same numbers Link to comment Share on other sites More sharing options...
Mckram Posted May 24, 2020 Share Posted May 24, 2020 1 minute ago, Paul71 said: we had our holiday to Maldives cancelled with kuoni and they have rebooked for next year for us for exactly same price. will be interesting to see as time goes by if holidays next year are more expensive as companies try and recoup losses or if they go down as public confidence remains low and they don't travel in the same numbers Good that Kuoni have done that and I was hoping TUI would do the same, but seems like they are trying to recoup some of the lost money through early bookers at the minute. I’ll not be booking with TUI unless they do it for the same money though. Otherwise I’ll just wait for a last minute deal next year when they’re desperate for the cash again! Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2020 Share Posted May 24, 2020 Just now, Mckram said: Good that Kuoni have done that and I was hoping TUI would do the same, but seems like they are trying to recoup some of the lost money through early bookers at the minute. I’ll not be booking with TUI unless they do it for the same money though. Otherwise I’ll just wait for a last minute deal next year when they’re desperate for the cash again! fingers crossed. I'm prepared to accept some financial loss, but you are right to be annoyed that the best they can offer is double the cost. Link to comment Share on other sites More sharing options...
Tamworthram Posted May 24, 2020 Share Posted May 24, 2020 14 minutes ago, Mckram said: Good that Kuoni have done that and I was hoping TUI would do the same, but seems like they are trying to recoup some of the lost money through early bookers at the minute. I’ll not be booking with TUI unless they do it for the same money though. Otherwise I’ll just wait for a last minute deal next year when they’re desperate for the cash again! My daughters and her husbands holiday to Jamaica with TUI was cancelled (should have gone three weeks ago). I think they have offered them some kind of voucher for next year (I may have got that wrong but I don’t think so) which means they would have to pay the difference if/when prices go up. I think there may be an issue with such vouchers as well in terms of ABTA and credit cover if TUI went bust. Link to comment Share on other sites More sharing options...
Rev Posted May 24, 2020 Share Posted May 24, 2020 Had flight cancelled by Jet2. Due to leave Friday coming, have already received the refund without asking. Link to comment Share on other sites More sharing options...
Mostyn6 Posted May 24, 2020 Share Posted May 24, 2020 23 minutes ago, reverendo de duivel said: Had flight cancelled by Jet2. Due to leave Friday coming, have already received the refund without asking. I took the punt and moved my flights to September in good faith and hope things will be okay. Was meant to fly to Crete on 12th. Link to comment Share on other sites More sharing options...
Rev Posted May 24, 2020 Share Posted May 24, 2020 35 minutes ago, Mostyn6 said: I took the punt and moved my flights to September in good faith and hope things will be okay. Was meant to fly to Crete on 12th. Going for a week in Paphos Sept with the same company, but booked as a package, hopefully should be ok to go by then. If not it will be interesting to see any difference between flight only and package holiday bookings. Link to comment Share on other sites More sharing options...
Eddie Posted May 24, 2020 Share Posted May 24, 2020 I'm still in limbo, but not really worried one way or the other. Last September, I booked a holiday in Cornwall for the third week of July, and I paid for it there and then. It's a tiny 2 room hotel, and so far, it's still on. Now I know the people who run the place, we've stayed there before and we look upon them as friends, and if it's not possible to go at that time, they can re-schedule me for any time and we will be happy to go along with that. It doesn't matter to me if pubs and restaurants are open or not. I can always take a couple of crates with us. If the hotels have been allowed to open, of course. I suppose that's now looking a reasonable possibility - unless, of course, I am 'advised for my own good' not to go. Not sure what I will do in those circumstances - play the Cummings card, or be socially responsible? Link to comment Share on other sites More sharing options...
Rev Posted May 24, 2020 Share Posted May 24, 2020 1 hour ago, Eddie said: I'm still in limbo, but not really worried one way or the other. Last September, I booked a holiday in Cornwall for the third week of July, and I paid for it there and then. It's a tiny 2 room hotel, and so far, it's still on. Now I know the people who run the place, we've stayed there before and we look upon them as friends, and if it's not possible to go at that time, they can re-schedule me for any time and we will be happy to go along with that. It doesn't matter to me if pubs and restaurants are open or not. I can always take a couple of crates with us. If the hotels have been allowed to open, of course. I suppose that's now looking a reasonable possibility - unless, of course, I am 'advised for my own good' not to go. Not sure what I will do in those circumstances - play the Cummings card, or be socially responsible? Hmm tough one. I don't think you'd get away with isolating away from home to take proper care of your Belgian youngster's. Link to comment Share on other sites More sharing options...
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