jono Posted May 7, 2018 Share Posted May 7, 2018 Who is responsible for this ? Its like a 4th form class room project, but worse and now I'm being charged 13 p a minute It doesn't like Ipads, it does like internet explorer and says "use google chrome if you can" I mean how flipping amateur is that ! ??? ... ok .. I did .. but it still doesn't work ! Given up on ipad - on lap top now but "events" not found. ... don't think I've consistently failed multiple times on any website other than ours to actually buy something ! Still trying to buy my play off ticket but have little faith it will work. Link to comment Share on other sites More sharing options...
Ellafella Posted May 7, 2018 Share Posted May 7, 2018 13 minutes ago, jono said: Who is responsible for this ? Its like a 4th form class room project, but worse and now I'm being charged 13 p a minute It doesn't like Ipads, it does like internet explorer and says "use google chrome if you can" I mean how flipping amateur is that ! ??? ... ok .. I did .. but it still doesn't work ! Given up on ipad - on lap top now but "events" not found. ... don't think I've consistently failed multiple times on any website other than ours to actually buy something ! Still trying to buy my play off ticket but have little faith it will work. you have my sympathy sir...i have also felt your pain. Link to comment Share on other sites More sharing options...
Mckram Posted May 7, 2018 Share Posted May 7, 2018 I’d heard a lot were having trouble but I bought mine online in about 2 minutes on my phone using safari - no problems at all! Link to comment Share on other sites More sharing options...
Sith Happens Posted May 7, 2018 Share Posted May 7, 2018 41 minutes ago, jono said: Who is responsible for this ? Its like a 4th form class room project, but worse and now I'm being charged 13 p a minute It doesn't like Ipads, it does like internet explorer and says "use google chrome if you can" I mean how flipping amateur is that ! ??? ... ok .. I did .. but it still doesn't work ! Given up on ipad - on lap top now but "events" not found. ... don't think I've consistently failed multiple times on any website other than ours to actually buy something ! Still trying to buy my play off ticket but have little faith it will work. Had the same issue when i tried using Firefox, found the 'events not found' message when tried chrome. Left it about half hour then tried chrome and it worked ok Link to comment Share on other sites More sharing options...
derbydaz22 Posted May 7, 2018 Share Posted May 7, 2018 1 hour ago, Mckram said: I’d heard a lot were having trouble but I bought mine online in about 2 minutes on my phone using safari - no problems at all! Me 2 no problems Link to comment Share on other sites More sharing options...
jono Posted May 7, 2018 Author Share Posted May 7, 2018 1 hour ago, Paul71 said: Had the same issue when i tried using Firefox, found the 'events not found' message when tried chrome. Left it about half hour then tried chrome and it worked ok That's about right Paul. I think my gripe is that the site doesn't work well even when we are in a normal demand phase. Clearly it's going to get worse at times like this but the IT dept must know about this as it is a continuous problem ( it's a problem ! Not an "issue" ... Let's have some honesty here ?) We want to be a PL club .. And the official website is unreliable, wants to dictate browser choice, crashes intermittently ? What face does that present to the world at large, never mind the everyday fan base. Link to comment Share on other sites More sharing options...
Rev Posted May 7, 2018 Share Posted May 7, 2018 In fairness, I bought mine via android mobile on the way home yesterday with no problems. It's not the easiest of layouts granted, and needed a fair amount of scrolling as it's not mobile optimised, but it did work. Link to comment Share on other sites More sharing options...
GboroRam Posted May 7, 2018 Share Posted May 7, 2018 7 minutes ago, reveldevil said: In fairness, I bought mine via android mobile on the way home yesterday with no problems. It's not the easiest of layouts granted, and needed a fair amount of scrolling as it's not mobile optimised, but it did work. What's that - android works and iPod not? Wow, who would have believed it? Link to comment Share on other sites More sharing options...
Rev Posted May 7, 2018 Share Posted May 7, 2018 4 minutes ago, GboroRam said: What's that - android works and iPod not? Wow, who would have believed it? I'm guessing Candy Crush grossed more on Android than Apple! Link to comment Share on other sites More sharing options...
alexxxxx Posted May 7, 2018 Share Posted May 7, 2018 tbh the site is much better than it used to be, it works on all screen sizes seamlessly and ive never had problems in my (limited) experience of buying tickets on it. they just need to be able to keep up with demand properly. internet explorer is old news now anyway, not sure it is even in double-digit percentage of market share. most people on chrome/safari. Link to comment Share on other sites More sharing options...
ollycutts1982 Posted May 7, 2018 Share Posted May 7, 2018 I’ve just tried to get mine. Phone rang mid purchase and now the tickets have disappeared, I didn’t get through to the payment screen but can’t see anywhere to proceed with payment. Any ideas? Thanks in advance. Link to comment Share on other sites More sharing options...
Gone Posted May 7, 2018 Share Posted May 7, 2018 20 minutes ago, ollycutts1982 said: I’ve just tried to get mine. Phone rang mid purchase and now the tickets have disappeared, I didn’t get through to the payment screen but can’t see anywhere to proceed with payment. Any ideas? Thanks in advance. Are they not just in your basket ? Link to comment Share on other sites More sharing options...
Mostyn6 Posted May 7, 2018 Share Posted May 7, 2018 I thought @David or @rynny would have changed the title of this thread, it implies THIS website is inept, not the Derby County website Link to comment Share on other sites More sharing options...
mozza Posted May 7, 2018 Share Posted May 7, 2018 ...if the cap fits.. Link to comment Share on other sites More sharing options...
sage Posted May 7, 2018 Share Posted May 7, 2018 I got mine online but it took 4 or 5 attempts to get through the payment screen. Link to comment Share on other sites More sharing options...
bigbadbob Posted May 7, 2018 Share Posted May 7, 2018 5 minutes ago, Moist One said: I thought @David or @rynny would have changed the title of this thread, it implies THIS website is inept, not the Derby County website I think as soon as you read it you realise Link to comment Share on other sites More sharing options...
David Posted May 7, 2018 Share Posted May 7, 2018 4 minutes ago, Moist One said: I thought @David or @rynny would have changed the title of this thread, it implies THIS website is inept, not the Derby County website Nah, nobody would think it was about this site, I have it running beautifully. Link to comment Share on other sites More sharing options...
AndyinLiverpool Posted May 7, 2018 Share Posted May 7, 2018 Internet Explorer, grandad? What's that? Link to comment Share on other sites More sharing options...
ollycutts1982 Posted May 7, 2018 Share Posted May 7, 2018 18 minutes ago, TexasRam said: Are they not just in your basket ? No. Just the ‘event not found’ message. I left it and just tried again and it allowed me do redo the process from scratch. Thanks. Link to comment Share on other sites More sharing options...
David Posted May 7, 2018 Share Posted May 7, 2018 Is everyone using Chrome as it suggests at the top of the page? First thing you will see Quote *IMPORTANT: You will need to login here before purchasing any tickets from the links below. You will be unable to continue if you are not logged in, please also use Google Chrome as your browser if you can. https://www.dcfc.co.uk/page/play-off-home-leg-tickets Seen loads on Twitter today buying tickets with ease in a couple of minutes. Link to comment Share on other sites More sharing options...
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