admira Posted February 11, 2022 Share Posted February 11, 2022 Couldn't figure out why my mobile bill was a bit toppy this month. This was down to ONE phone call to the club to buy a match ticket because there was an issue with my online account. Bit of a scam really; would be better if they could call you back, plus it took them a while to answer. Anyone aware of a cheaper option for contacting the ticket office please? Ken Tram 1 Link to comment Share on other sites More sharing options...
Ghost of Clough Posted February 11, 2022 Share Posted February 11, 2022 2 minutes ago, admira said: Couldn't figure out why my mobile bill was a bit toppy this month. This was down to ONE phone call to the club to buy a match ticket because there was an issue with my online account. Bit of a scam really; would be better if they could call you back, plus it took them a while to answer. Anyone aware of a cheaper option for contacting the ticket office please? Ticket Office: ticket.office@dcfc.co.uk Ticket Office twitter: @dcfctickets admira and Ken Tram 2 Link to comment Share on other sites More sharing options...
angieram Posted February 11, 2022 Share Posted February 11, 2022 It's always been the same. Looking forward to the days when the Supporters Groups are asking questions about this at meetings with the new owners! RadioactiveWaste, CBRammette, admira and 4 others 3 4 Link to comment Share on other sites More sharing options...
QuitYourJibbaJivin Posted February 11, 2022 Share Posted February 11, 2022 It’s been a premium rate number as long as I can remember, but yes, it’s a con. Ken Tram 1 Link to comment Share on other sites More sharing options...
Grumpy Git Posted February 11, 2022 Share Posted February 11, 2022 As my moniker suggests, I would never dial a premium rate number (even if my life depended on it), however, when I've sent an email to the Ticket Office, they've always responded quickly, so I can't complain in that respect. Carnero and Ken Tram 2 Link to comment Share on other sites More sharing options...
RoyMac5 Posted February 11, 2022 Share Posted February 11, 2022 27 minutes ago, admira said: Couldn't figure out why my mobile bill was a bit toppy this month. This was down to ONE phone call to the club to buy a match ticket because there was an issue with my online account. Bit of a scam really; would be better if they could call you back, plus it took them a while to answer. Anyone aware of a cheaper option for contacting the ticket office please? Would have been cheaper to buy the Club, ffs! Jortat, eccles the ram, i-Ram and 4 others 7 Link to comment Share on other sites More sharing options...
Anag Ram Posted February 11, 2022 Share Posted February 11, 2022 35 minutes ago, admira said: Couldn't figure out why my mobile bill was a bit toppy this month. This was down to ONE phone call to the club to buy a match ticket because there was an issue with my online account. Bit of a scam really; would be better if they could call you back, plus it took them a while to answer. Anyone aware of a cheaper option for contacting the ticket office please? Yes it’s a pain. Even though I’ve ordered online many times in the past it doesn’t recognise, or let me edit, my pay details so I have to call Ken Tram 1 Link to comment Share on other sites More sharing options...
JoetheRam Posted February 11, 2022 Share Posted February 11, 2022 Call the club reception (01332 number) and ask to be transferred to the ticket office. Would that work? Link to comment Share on other sites More sharing options...
Grumpy Git Posted February 11, 2022 Share Posted February 11, 2022 1 hour ago, JoetheRam said: Call the club reception (01332 number) and ask to be transferred to the ticket office. Would that work? If the receptionist is ex-doctors surgery, not a chance. Ken Tram, JoetheRam, Carnero and 2 others 5 Link to comment Share on other sites More sharing options...
Ken Tram Posted February 11, 2022 Share Posted February 11, 2022 I phoned the premium line about Cardiff only to end up with a message saying that they had closed early! Expensive message! Link to comment Share on other sites More sharing options...
RenegadeRam Posted February 11, 2022 Share Posted February 11, 2022 There is usually a standard rate number for 0870 / 0871 numbers. You can search a database for these alternatives at say no to 0870: https://saynoto0870.com/numbersearch.php There are some 01332 numbers in there for the Derby County ticket office number. I gave them a try but you just get a voice processing system response and then disconnected. Could be worth another try during ticket office hours to see if it works? admira 1 Link to comment Share on other sites More sharing options...
Gritstone Ram Posted February 11, 2022 Share Posted February 11, 2022 8 hours ago, admira said: Couldn't figure out why my mobile bill was a bit toppy this month. This was down to ONE phone call to the club to buy a match ticket because there was an issue with my online account. Bit of a scam really; would be better if they could call you back, plus it took them a while to answer. Anyone aware of a cheaper option for contacting the ticket office please? Issues, email the ticket office. You need to put in Fan ID Full Name Address Date of Birth then what your query is. They are usually quite good with enquiries. ticket.office@dcfc.co.uk Ken Tram and Grumpy Git 2 Link to comment Share on other sites More sharing options...
EtoileSportiveDeDerby Posted February 11, 2022 Share Posted February 11, 2022 9 hours ago, RoyMac5 said: Would have been cheaper to buy the Club, ffs! is @admirathe preferred bidder? admira and RoyMac5 2 Link to comment Share on other sites More sharing options...
Boycie Posted February 11, 2022 Share Posted February 11, 2022 9 hours ago, JoetheRam said: Call the club reception (01332 number) and ask to be transferred to the ticket office. Would that work? Used to, but not anymore. (I too am a tight wad) admira and JoetheRam 1 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account.
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now