ossieram Posted May 7, 2018 Share Posted May 7, 2018 1 minute ago, Topram said: Still trying to sort mine! Website is rubbish Are you sure it's the website? I went on and logged in and got mine in a couple of minutes, then logged out and logged in under my grandsons details and got his for him in the same amount of time. Link to comment Share on other sites More sharing options...
angieram Posted May 7, 2018 Share Posted May 7, 2018 11 minutes ago, ossieram said: Are you sure it's the website? I went on and logged in and got mine in a couple of minutes, then logged out and logged in under my grandsons details and got his for him in the same amount of time. Same with me but ordered both at the same time - just link the accounts. I very rarely buy online as my other half likes to go to ticket office for a chat (and to harangue the staff about the best seats for away games!) Even so, I find it very simple despite my ancient computer and non-fashionable Web browser. Link to comment Share on other sites More sharing options...
HorsforthRam Posted May 7, 2018 Share Posted May 7, 2018 Safari didn’t go past the payment page. Google Chrome worked fine Link to comment Share on other sites More sharing options...
TheAllestreeRam Posted May 7, 2018 Share Posted May 7, 2018 30 minutes ago, Topram said: Still trying to sort mine! Website is rubbish Must be you if everyone else is managing it, try Chrome maybe? Link to comment Share on other sites More sharing options...
Topram Posted May 7, 2018 Share Posted May 7, 2018 7 minutes ago, TheAllestreeRam said: Must be you if everyone else is managing it, try Chrome maybe? Tried chrome tried everything been calling since 11 aswell Link to comment Share on other sites More sharing options...
TheAllestreeRam Posted May 7, 2018 Share Posted May 7, 2018 8 minutes ago, Topram said: Tried chrome tried everything been calling since 11 aswell Email website@dcfc.co.uk Link to comment Share on other sites More sharing options...
Topram Posted May 7, 2018 Share Posted May 7, 2018 On Fulham’s website it says they have given away fans p5/p6/p7 does anyone know how many that is!? Link to comment Share on other sites More sharing options...
S8TY Posted May 7, 2018 Share Posted May 7, 2018 I always have problems getting tickets for play offs and final if we make it...makes me really sad because although I don’t have a season ticket because I don’t want to sit in the same seat each week and follow us away all the time it doesn’t cut when trying to get tickets if I’m taking my son or a ticket if just me... fans do appear out of the woodwork and I’d never knock a rams fan and is what it is but still makes it sad for me when can’t get a ticket ....considering the miles I’ve travelled all season Link to comment Share on other sites More sharing options...
ThePrisoner Posted May 7, 2018 Share Posted May 7, 2018 This will help no one but I’ll say it anyway; worked fine for me. Logged in, clicked tickets and said I had a reserved one waiting for me. Checked out. Done. Email with the PDF to print. Link to comment Share on other sites More sharing options...
Rambalin Posted May 7, 2018 Share Posted May 7, 2018 Tried online with no joy so just queued for 90 minutes at the ticket office ok if you want a suntan. Link to comment Share on other sites More sharing options...
halifaxram Posted May 7, 2018 Share Posted May 7, 2018 When I first raised this with the club early last week I am not sure whether they took me seriously or not. Obviously much smaller numbers were involved because season ticket holders had no need to use the system for an end of season game, I hope now they are getting a bit of stick and re-evaluating their processes, because to float an update, in the week before the busiest rush for tickets over the whole season, is sheer lunacy. It beggars belief that they would release an update before the common platforms were road-tested for viability. Maybe as a policy they employ the end-user as quality control. Anyway, after two goes on Safari I tried Chrome and this worked, so Best of luck to you folks who are still wrestling with it. Link to comment Share on other sites More sharing options...
PistoldPete2 Posted May 7, 2018 Share Posted May 7, 2018 3 hours ago, PistoldPete2 said: I’ve had two receipts as you say but neither seem that have the tickets. Will check when I get home. Panic over maybe wasnt reading the second email properly on my phone. PDF ticket was attached to the 2nd email which i printed off when i got home. i guess that why they cal it Print at home. Link to comment Share on other sites More sharing options...
Chilwellram Posted May 7, 2018 Share Posted May 7, 2018 2 hours ago, Topram said: Still trying to sort mine! Website is rubbish I will second that the website is ***** Link to comment Share on other sites More sharing options...
loweman2 Posted May 7, 2018 Share Posted May 7, 2018 Link to comment Share on other sites More sharing options...
TheAllestreeRam Posted May 7, 2018 Share Posted May 7, 2018 53 minutes ago, halifaxram said: When I first raised this with the club early last week I am not sure whether they took me seriously or not. Obviously much smaller numbers were involved because season ticket holders had no need to use the system for an end of season game, I hope now they are getting a bit of stick and re-evaluating their processes, because to float an update, in the week before the busiest rush for tickets over the whole season, is sheer lunacy. It beggars belief that they would release an update before the common platforms were road-tested for viability. Maybe as a policy they employ the end-user as quality control. Anyway, after two goes on Safari I tried Chrome and this worked, so Best of luck to you folks who are still wrestling with it. That's not really how it works as the club haven't build a full on ticketing system on their own, they will have this service provided to them by a ticketing service provider so largely out of their control as other clubs, venues and promotion companies will be using this system. Link to comment Share on other sites More sharing options...
halifaxram Posted May 7, 2018 Share Posted May 7, 2018 2 minutes ago, TheAllestreeRam said: That's not really how it works as the club haven't build a full on ticketing system on their own, they will have this service provided to them by a ticketing service provider so largely out of their control as other clubs, venues and promotion companies will be using this system. Well in some respects that makes it worse, as the provider is supplying something that is not fit for purpose. Link to comment Share on other sites More sharing options...
Ewe Ram Posted May 7, 2018 Share Posted May 7, 2018 Once we disabled ad blocker it worked fine on safari Link to comment Share on other sites More sharing options...
TheAllestreeRam Posted May 7, 2018 Share Posted May 7, 2018 Just now, halifaxram said: Well in some respects that makes it worse, as the provider is supplying something that is not fit for purpose. And that the clubs fault? They have told people to use chrome on the ticket page, can lead a horse to water but cant make it drink. Link to comment Share on other sites More sharing options...
tinman Posted May 7, 2018 Share Posted May 7, 2018 Mine worked phone when I did it on my phone this morning. Link to comment Share on other sites More sharing options...
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