Day Posted November 10, 2017 Share Posted November 10, 2017 Full Story https://www.bbc.co.uk/news/amp/business-41940505 From 2019 they will get £8 a day if a fault is not fixed, paid as a refund through their bill. This is less than the £10 that was proposed when Ofcom began its consultation earlier this year. Providers will also have to pay £5 a day if their broadband or landline is not working on the day it was promised. If an engineer misses an appointment, they will have to give £25 in compensation. Link to comment Share on other sites More sharing options...
PistoldPete2 Posted November 10, 2017 Share Posted November 10, 2017 16 minutes ago, David said: Full Story https://www.bbc.co.uk/news/amp/business-41940505 From 2019 they will get £8 a day if a fault is not fixed, paid as a refund through their bill. This is less than the £10 that was proposed when Ofcom began its consultation earlier this year. Providers will also have to pay £5 a day if their broadband or landline is not working on the day it was promised. If an engineer misses an appointment, they will have to give £25 in compensation. Peanuts compared to the disruption caused when bt open reach don’t fix things quickly Link to comment Share on other sites More sharing options...
McRamFan Posted November 10, 2017 Share Posted November 10, 2017 Price rises will off set that. Link to comment Share on other sites More sharing options...
Sith Happens Posted November 10, 2017 Share Posted November 10, 2017 20 minutes ago, McRamFan said: Price rises will off set that. My thoughts. Link to comment Share on other sites More sharing options...
Sith Happens Posted November 10, 2017 Share Posted November 10, 2017 Its amazing how much we rely on broadband and the internet, when you go away on holiday even you see people messing about on their phones online, how about talk to each other? Imagine if broadband went down for a week, would we day 1 be pulling our hair out demanding to get online, by day 7 we might all be thinking what was the fuss? Link to comment Share on other sites More sharing options...
Maestro Posted November 10, 2017 Share Posted November 10, 2017 Internet is now one of the basic necessities for someone to live in the modern world; Water, Gas, Electricity, Broadband. Link to comment Share on other sites More sharing options...
JuanFloEvraTheCocu'sNesta Posted November 10, 2017 Share Posted November 10, 2017 1 hour ago, Paul71 said: Its amazing how much we rely on broadband and the internet, when you go away on holiday even you see people messing about on their phones online, how about talk to each other? Imagine if broadband went down for a week, would we day 1 be pulling our hair out demanding to get online, by day 7 we might all be thinking what was the fuss? Socially it might have less of an impact than people assume but business wise a loss of internet access can be absolutely devastating. I wouldn't be able to do my job in it's current form without it. Link to comment Share on other sites More sharing options...
Stive Pesley Posted November 10, 2017 Share Posted November 10, 2017 2 hours ago, Paul71 said: Its amazing how much we rely on broadband and the internet, when you go away on holiday even you see people messing about on their phones online, how about talk to each other? We went to a Croatian island last year where the apartment had no internet and was in the middle of nowhere. It was weird at first, but by the end of it we were fully liberated. You don't stop to realise how quickly this has all happened. My 7 year old has no concept of a world previous where nothing was wirelessly connected to a network, or that we didn't all used to carry round a device in our pockets that is a phone, calculator, watch, camera, music player, cinema, address book, map and all-knowing computer! Yet I'm not even sure I had a smart phone when he was born. In fact I already can't even remember when I first got a smart phone! Link to comment Share on other sites More sharing options...
PistoldPete2 Posted November 10, 2017 Share Posted November 10, 2017 1 hour ago, mastah said: Internet is now one of the basic necessities for someone to live in the modern world; Water, Gas, Electricity, Broadband. Yes but if electricity isn’t working you get it fixed straightaway if telephone or broadband doesn’t work it takes several days or more for bt to fix it. They’re still a monopoly and it shows. Link to comment Share on other sites More sharing options...
SillyBilly Posted November 11, 2017 Share Posted November 11, 2017 On 10/11/2017 at 12:59, StivePesley said: We went to a Croatian island last year where the apartment had no internet and was in the middle of nowhere. It was weird at first, but by the end of it we were fully liberated. You don't stop to realise how quickly this has all happened. My 7 year old has no concept of a world previous where nothing was wirelessly connected to a network, or that we didn't all used to carry round a device in our pockets that is a phone, calculator, watch, camera, music player, cinema, address book, map and all-knowing computer! Yet I'm not even sure I had a smart phone when he was born. In fact I already can't even remember when I first got a smart phone! Indeed. I don't access the internet at all on holiday, ever. Phone is generally switched off altogether and if not off, then wifi/mobile data disabled. I want a break from being "on" all the time and plugged into the world. Having holidayed with friends and seeing how stressed they can become when even running low on battery you see it for the huge addiction problem it is - can't switch off at all. Must admit if it wasn't for work I'd happily give the smart phone up and go back to something which just handles calls. Link to comment Share on other sites More sharing options...
CWC1983 Posted November 12, 2017 Share Posted November 12, 2017 On 10/11/2017 at 12:59, StivePesley said: We went to a Croatian island last year where the apartment had no internet and was in the middle of nowhere. It was weird at first, but by the end of it we were fully liberated. You don't stop to realise how quickly this has all happened. My 7 year old has no concept of a world previous where nothing was wirelessly connected to a network, or that we didn't all used to carry round a device in our pockets that is a phone, calculator, watch, camera, music player, cinema, address book, map and all-knowing computer! Yet I'm not even sure I had a smart phone when he was born. In fact I already can't even remember when I first got a smart phone! Exactly, I can remember going abroad and excitedly buying a paper which was 1 day old trying to catch up with sport before the days of Sky and the internet. Seems like a different world. Link to comment Share on other sites More sharing options...
Stive Pesley Posted November 17, 2017 Share Posted November 17, 2017 Not directly broadband compensation, but I noticed my Virgin Media bill has gone up £5 a month, so I just called them to downgrade my TV package to the next tier down. Guess what turns out that £5 less a month, I can actually get the next tier UP with an extra 30 channels?! How the **** do they get away with that? I've had an unbroken contract with the cable company since 1994 when Nynex first cabled the street, and here we are 23 years later letting them knowingly carry on charging people more for a smaller set of channels than the standard package. Rob dogs Luckily I'm off work today - so plenty of time to write that formal letter of complaint. I've literally got all day Link to comment Share on other sites More sharing options...
rynny Posted November 17, 2017 Share Posted November 17, 2017 2 minutes ago, StivePesley said: Not directly broadband compensation, but I noticed my Virgin Media bill has gone up £5 a month, so I just called them to downgrade my TV package to the next tier down. Guess what turns out that £5 less a month, I can actually get the next tier UP with an extra 30 channels?! How the **** do they get away with that? I've had an unbroken contract with the cable company since 1994 when Nynex first cabled the street, and here we are 23 years later letting them knowingly carry on charging people more for a smaller set of channels than the standard package. Rob dogs Luckily I'm off work today - so plenty of time to write that formal letter of complaint. I've literally got all day I had nothing but trouble with Virgin when we moved house, set us up as a new customer (even though we had been with them for 7 years!) charged us a double bill after one month of moving, when we refused to pay the full amount, see if we could set up payment plan they refused because we were "new customers" and they don't offer payment plans to new customers, so we paid it, they then changed our payment date without telling us, and after 6 months the price doubled, when called to find out why "oh it was an introductory offer for new customers" cancelled that straight away set up with Sky. Not had a single problem since, and every 3 months or so we get a free dvd. Link to comment Share on other sites More sharing options...
Coneheadjohn Posted November 17, 2017 Share Posted November 17, 2017 They could give me a £100 a day and it wouldn’t be worth the meltdown I have if the internet is lagging let alone not working. Dad...the internet is worse than aids,I can’t connect to any matches...wah!!!! Link to comment Share on other sites More sharing options...
Day Posted November 17, 2017 Author Share Posted November 17, 2017 Contacted Sky to find out when my contract was up, ended up getting £10 off pm, just for asking a date. Won’t complain. £34pm inc line rental for Fibre Max 76meg Link to comment Share on other sites More sharing options...
BathRam72 Posted November 17, 2017 Share Posted November 17, 2017 It never ceases to amaze me that when I shout upstairs for my step kids for any thing they never appear. Turn off the internet and they appear before i walk away from the power button. As soon as we land away on holiday, the first thing they do is check the internet so they can talk to the guys they have gone on holiday to get away from. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.