Hucknall Ram Posted September 30, 2010 Share Posted September 30, 2010 I am trying to cancel my xbox live account, its has always renewed automatically which I didnt really want it to do but seem I had a xbox I didn't bother changing it. Now my xbox has the red ring of death and am bothered about repairing it or getting a new one, i want to cancel my gold membership on xbox live. It says on my account that the credit card I gave them will expaire soon, will this stop the £40 coming out of my account? I recoken thats its a card that a gave them and I had new ones since and it hasn't stopped them in the past. I tried to cancel it but the web pages seem to be sending me on a wild goose chase. It may look like I have to ring up unless anyone can help and knows how to cancel it on the internet. Link to comment Share on other sites More sharing options...
Day Posted September 30, 2010 Share Posted September 30, 2010 Don't goto the Xbox site you need to goto Microsoft Billing account https://billing.microsoft.com/home.aspx Under your services click your Xbox membership Then click cancel my service Hope this works for you as it did me and it will also prove that Joe is a numpty. Link to comment Share on other sites More sharing options...
trigger Posted September 30, 2010 Share Posted September 30, 2010 just get in touch with your bank and cancel the direct debit. Link to comment Share on other sites More sharing options...
Hucknall Ram Posted September 30, 2010 Author Share Posted September 30, 2010 Don't goto the Xbox site you need to goto Microsoft Billing account https://billing.microsoft.com/home.aspx Under your services click your Xbox membership Then click cancel my service Hope this works for you as it did me and it will also prove that Joe is a numpty. Got to the billing site, there no services bit. Link to comment Share on other sites More sharing options...
Hucknall Ram Posted September 30, 2010 Author Share Posted September 30, 2010 Got to the billing site, there no services bit. Dont worry, found it!!!! Pass me another babysham Link to comment Share on other sites More sharing options...
Day Posted September 30, 2010 Share Posted September 30, 2010 Have you managed to cancel? Think you can also remove your card details on there as well, safer if you don't intend to use your account again. Link to comment Share on other sites More sharing options...
Hucknall Ram Posted September 30, 2010 Author Share Posted September 30, 2010 nope, took me to xbox live account, there no cancel account button, and it won't let me remove my current card details (which expaired 3 years ago!) Link to comment Share on other sites More sharing options...
Day Posted September 30, 2010 Share Posted September 30, 2010 Can't you see this link? 214..us/img214/2073/13609309 Link to comment Share on other sites More sharing options...
Hucknall Ram Posted September 30, 2010 Author Share Posted September 30, 2010 Can't you see this link? 214..us/img214/2073/13609309 yep, clicked on it, it gives me a list of services I want to cancel, click on xbox then takes me to the xbox site, I just noticed the payment comes out tomorrow Link to comment Share on other sites More sharing options...
Day Posted September 30, 2010 Share Posted September 30, 2010 Pass then, ring your bank and cancel the direct debit, or ring Xbox up and cancel. Link to comment Share on other sites More sharing options...
Hucknall Ram Posted September 30, 2010 Author Share Posted September 30, 2010 going to try the bank, can only find a US number on xbox, Cheers Daveo Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.