Day Posted September 16, 2009 Share Posted September 16, 2009 Bought GTA IV "New" from Direct Offers UK Amazon, it arrived today all sealed although I noticed it didn't have a xBox seal on the actual case. I opened it the disc was scratched and scuffed and the manual had been used with several rips in it. 'Kin bar stewards, did a quick search around and it seems they have done it a couple of times repackaging used games as new. Looking down the feedback on Amazon: "I ordered a Microsoft Points card - it had already been used and they just repackaged it = scam. Will not use this seller again unless the situation changes with my order." [url=http://www.amazon.co.uk/gp/offer-listing/B000FNDYWI/ref=dp_olp_new?ie=UTF8&condition=new]http://www.amazon.co.uk/gp/offer-listing/B...8&condition=new Link to comment Share on other sites More sharing options...
derbydan Posted September 16, 2009 Share Posted September 16, 2009 HAVE YOU E-MAILED THEM? WHAT DID THEY SAY? :mad: Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 Emailed them saying it had no official seal, manual damaged and disc has been used, totally unacceptable blah blah how do I get my money back, sent about an hour ago no reply as yet. Link to comment Share on other sites More sharing options...
derbydan Posted September 16, 2009 Share Posted September 16, 2009 t0$$ers you should put a complaint into amazon aswell mate Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 Waiting to see what they have to say first, I might need to ask them to sort a refund in the same email if they play silly beggers. Link to comment Share on other sites More sharing options...
derbydan Posted September 16, 2009 Share Posted September 16, 2009 ring 0845 519 0325 thats there phone no. mate i rang them to see what they would do they said return it to the address on the despatch note and they will give you a full refund and appologised i have to deal with sort of crap all day at work with suppliers ect Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 See if I get a reply by email first, they were quick replying when I tried to cancel after I was giving a delivery estimate for next month. If not I'l ring up tomorrow. Link to comment Share on other sites More sharing options...
Perky1106 Posted September 16, 2009 Share Posted September 16, 2009 ******* Amazon. They think they're such an awesome website but they have all these shitty third party sellers. I've been scammed by one, but fortunately Amazon put the money I paid back on my account. Now I only use Amazon itself. But why can't they regulate the third party sellers? I paid £18 for GTAIV on Play Trade for "New" a year ago. It was in decent condition. Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 I usually go direct to Amazon although thought I'd try a seller as it was a fiver or so cheaper. Just been showing the missus it, didnt notice but theres a coffee cup stain circle on the back. Just been reading through all the feedback and it seems to be following the same pattern "Listed as new but clearly used" most have got a refund it's just an arse to send it back, get the refund. Ordered it again from Game this time. Link to comment Share on other sites More sharing options...
Perky1106 Posted September 16, 2009 Share Posted September 16, 2009 FIFA 10 is selling for £2 cheaper on Amazon.co.uk OFFICIAL. So I'll order it from there. Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 Start doing your shopping at Tesco, get yer sen a Clubcard then whenever you do your shopping get it from there. Don't ever goto the Spar, CO-OP or corner shop, if you can get it from Tesco go there. We get around £20 worth of vouchers a month. Link to comment Share on other sites More sharing options...
Day Posted September 16, 2009 Author Share Posted September 16, 2009 Getting a refund, this bit made me laugh "I will take this matter up with my supplier" 'kin supplier, some dodgy gypo with a market stall selling online aswell. Ah well, will have the game on Friday now. ----------------------------------------- Hi Apologies for this and thank you for bringing it to my attention. I will refund your account immediately. Please return the item to the address below, upon receipt I will refund your postage. I will take this matter up with my supplier. Link to comment Share on other sites More sharing options...
sheepyderf Posted September 17, 2009 Share Posted September 17, 2009 this is why i never use online sites to buy stuff, i get my games from game hmv and gamestation and collect points on my reward card, i've had loads of free stuff off my card with the money i spent instore. if you dont mind pre owned games they will show u the disc first if u ask, this will save you a few quid Link to comment Share on other sites More sharing options...
Day Posted September 18, 2009 Author Share Posted September 18, 2009 Got my refund, Amazon are looking into the seller, left negative feedback and this morning I got a email asking if I would consider removing the feedback the cheeky feckers. They won't be happy with this either, when you put the company name in Google this thread pops up in the search [url=http://www.google.co.uk/search?client=firefox-a&rls=org.mozilla%3Aen-GB%3Aofficial&channel=s&hl=en&source=hp&q=direct+offers+uk&meta=&btnG=Google+Search]http://www.google.co.uk/search?client=fire...G=Google+Search Link to comment Share on other sites More sharing options...
derbydan Posted September 18, 2009 Share Posted September 18, 2009 haha quality Link to comment Share on other sites More sharing options...
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