Darlo Ram Posted Sunday at 11:49 Share Posted Sunday at 11:49 Hi. Does anyone have any experience of having a problem trying to buy a match ticket for a home fixture online? Tried to buy Cardiff and more recently the QPR games. but ended up having to go through the phone to the ticket office. I got as far as making a payment and then when I clicked on pay, all I received was a blank screen. This happens on my iPhone with iOS 17 and 18, on the iPad, on my Mac using Safari, using private mode and using Google Chrome. All the ticket office suggest is to send in a screenshot of the blank screen! I asked if they would give me the email address for the IT department but all I have is the ticket office email address which I’m not hopeful for in trying to re-create and then solve the problem. So basically, has anyone successfully purchased a match ticket online? Or have you technical solution? I could have a go at? Up the Rams! Link to comment Share on other sites More sharing options...
OUTSIDER Posted Sunday at 14:29 Share Posted Sunday at 14:29 Bought last 3 home game with no issues Link to comment Share on other sites More sharing options...
Darlo Ram Posted Monday at 21:01 Author Share Posted Monday at 21:01 Unfortunately it still isn’t working for me. Tried to buy Sunderland tickets. Got as far as Pay Now and then white screen. I just don’t understand what’s going on? Link to comment Share on other sites More sharing options...
Day Posted Monday at 21:13 Share Posted Monday at 21:13 Are you using any browser extensions on your iPhone and MacBook? If so, try disabling those and trying again Link to comment Share on other sites More sharing options...
Darlo Ram Posted Tuesday at 07:22 Author Share Posted Tuesday at 07:22 Thanks for the tip. I did have O2 shopping which I didn’t realise. Disabled that. However no change sadly. Also tried only using the network and not my WiFi in case that was the issue. this is what I get when I press the pay button Link to comment Share on other sites More sharing options...
Day Posted Tuesday at 09:21 Share Posted Tuesday at 09:21 1 hour ago, Darlo Ram said: Thanks for the tip. I did have O2 shopping which I didn’t realise. Disabled that. However no change sadly. Also tried only using the network and not my WiFi in case that was the issue. this is what I get when I press the pay button How are you accessing the page? Looks like it’s from within an app somehow as it says done at the top left, then has the open in external browser icon bottom left? Link to comment Share on other sites More sharing options...
Day Posted Tuesday at 09:23 Share Posted Tuesday at 09:23 1 minute ago, Day said: How are you accessing the page? Looks like it’s from within an app somehow as it says done at the top left, then has the open in external browser icon bottom left? Ok, @Darlo Ram, just looked and yeah, you’re trying to buy them through the app. Go direct to the website instead https://tickets.dcfc.co.uk/en-GB/categories/home Link to comment Share on other sites More sharing options...
MadAmster Posted Tuesday at 10:14 Share Posted Tuesday at 10:14 I always book on my W11 laptop. Never have any issues. Link to comment Share on other sites More sharing options...
Mucker1884 Posted Tuesday at 12:45 Share Posted Tuesday at 12:45 2 hours ago, MadAmster said: I always book on my W11 laptop. Never have any issues. Did they have laptops in WWII? Oh... hang on, I'll fetch me specs! 🤓 Day, archram and angieram 3 Link to comment Share on other sites More sharing options...
Darlo Ram Posted Wednesday at 06:41 Author Share Posted Wednesday at 06:41 21 hours ago, Day said: Ok, @Darlo Ram, just looked and yeah, you’re trying to buy them through the app. Go direct to the website instead https://tickets.dcfc.co.uk/en-GB/categories/home Yes I’ve tried in my MacBook. Safari, Google chrome and private browsing - same white screen. It’s very odd Link to comment Share on other sites More sharing options...
Anag Ram Posted Wednesday at 07:14 Share Posted Wednesday at 07:14 18 hours ago, Mucker1884 said: Did they have laptops in WWII? Oh... hang on, I'll fetch me specs! 🤓 Have you never heard the song When I’m cleaning windows? Mucker1884 1 Link to comment Share on other sites More sharing options...
Day Posted Wednesday at 07:16 Share Posted Wednesday at 07:16 31 minutes ago, Darlo Ram said: Yes I’ve tried in my MacBook. Safari, Google chrome and private browsing - same white screen. It’s very odd Stumped then. Just tried myself and no problems at all. Doesn’t help you I know, I’m out of ideas now though. Only thing I could possibly suggest now is trying a different browser like Firefox, Brave or DuckDuckGo and see if that works. If it did, maybe go back and clear website data in your settings. i-Ram and Darlo Ram 1 1 Link to comment Share on other sites More sharing options...
Mucker1884 Posted Wednesday at 08:24 Share Posted Wednesday at 08:24 1 hour ago, Darlo Ram said: Yes I’ve tried in my MacBook. Safari, Google chrome and private browsing - same white screen. It’s very odd Sounds like your bank has put you on ignore! 👀 Link to comment Share on other sites More sharing options...
ThePrisoner Posted Wednesday at 08:45 Share Posted Wednesday at 08:45 I had a weird issue on my Mac a couple years ago buying the odd ticket here and there, it would go to the payment screen but i had to scroll up to see it otherwise it would be a white page and the payment bit would be extremely small in the middle. Odd behaviour. Link to comment Share on other sites More sharing options...
Darlo Ram Posted Wednesday at 09:10 Author Share Posted Wednesday at 09:10 Re the bank I didn’t even get as far as putting a payment card details in. Link to comment Share on other sites More sharing options...
Darlo Ram Posted Wednesday at 09:10 Author Share Posted Wednesday at 09:10 (edited) Oooh! News from the ticket office Edited Wednesday at 09:13 by Darlo Ram Photo for personal details Mucker1884, Carnero and Day 3 Link to comment Share on other sites More sharing options...
Darlo Ram Posted Wednesday at 09:20 Author Share Posted Wednesday at 09:20 Result ⚽️⚽️⚽️ thanks to those that replied to this thread UTR 🐏🐏 Steve How Hard?, WystonRam, jimbo jones and 2 others 1 2 2 Link to comment Share on other sites More sharing options...
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