Nishfan Posted July 12, 2021 Share Posted July 12, 2021 I like to think I’m calm in a crisis, however, why do I always find getting match tickets on our website stressful- even as a season ticket holder getting tickets for a friendly? exactly the same experience as some others; in a queue for at least 20 minutes despite the screen saying I was a minute away only to get kicked off & had to re start. Took a minute or 2 to realise the payment lettering was in white & not easily visible against the background. (It brought horrible memories back of trying to get tickets for wembley!!) but so happy to get our 2 tickets, don’t care at all about having to wear a mask, or what team either club put out or, (controversially) the score just so happy to be going back & watching our team in our stadium very close to our usual seats ollycutts1982, jono, cstand and 2 others 3 2 Link to comment Share on other sites More sharing options...
Betty Swollocks Posted July 12, 2021 Share Posted July 12, 2021 Bought 2 tickets without any issues whatsoever Link to comment Share on other sites More sharing options...
ilkleyram Posted July 12, 2021 Share Posted July 12, 2021 Took me all of 2 minutes and one of those was spent with me trying to buy one ticket of a pair of seats before I realised I was being an covidiot. The really worrying thing was that I have now moved from adult to senior so not only is my ticket cheaper but I'm now a year closer to not being able to go at all; or I'm no longer deemed to be an adult. Not sure what to make of that. Link to comment Share on other sites More sharing options...
jrh2254 Posted July 12, 2021 Share Posted July 12, 2021 54 minutes ago, Nishfan said: I like to think I’m calm in a crisis, however, why do I always find getting match tickets on our website stressful- even as a season ticket holder getting tickets for a friendly? exactly the same experience as some others; in a queue for at least 20 minutes despite the screen saying I was a minute away only to get kicked off & had to re start. Took a minute or 2 to realise the payment lettering was in white & not easily visible against the background. (It brought horrible memories back of trying to get tickets for wembley!!) but so happy to get our 2 tickets, don’t care at all about having to wear a mask, or what team either club put out or, (controversially) the score just so happy to be going back & watching our team in our stadium very close to our usual seats "Took a minute or 2 to realise the payment lettering was in white & not easily visible against the background." Took me a lot longer to realise! Who designs a system that has white lettering on a white background!! Nishfan and New Gold Dream 1 1 Link to comment Share on other sites More sharing options...
Tamworthram Posted July 12, 2021 Share Posted July 12, 2021 48 minutes ago, jrh2254 said: "Took a minute or 2 to realise the payment lettering was in white & not easily visible against the background." Took me a lot longer to realise! Who designs a system that has white lettering on a white background!! The same person that designed this forum? ? Link to comment Share on other sites More sharing options...
Curtains Posted July 12, 2021 Share Posted July 12, 2021 Happy to buy my ticket today . Need to print it off though as can’t use smart phone to get in ! Link to comment Share on other sites More sharing options...
Foreveram Posted July 12, 2021 Share Posted July 12, 2021 I really don’t know why there is a need to print off tickets, in the last few weeks I have booked tickets for the British Museum in London Beatles tour In Liverpool Ripon races and I’ve just booked catterick races all through a pdf to my phone. My granddaughter got tickets for Alfreton town the same way. My son finally got through on the Derby website and got our 3 tickets for Man U. Hoping it’s just pay on the day At Matlock tomorrow, anyone else going Link to comment Share on other sites More sharing options...
angieram Posted July 12, 2021 Share Posted July 12, 2021 1 hour ago, Foreveram said: I really don’t know why there is a need to print off tickets, in the last few weeks I have booked tickets for the British Museum in London Beatles tour In Liverpool Ripon races and I’ve just booked catterick races all through a pdf to my phone. My granddaughter got tickets for Alfreton town the same way. My son finally got through on the Derby website and got our 3 tickets for Man U. Hoping it’s just pay on the day At Matlock tomorrow, anyone else going Yep, pay on the gate. Last week's games were cash only, haven't seen anything about tomorrow yet. Link to comment Share on other sites More sharing options...
Foreveram Posted July 12, 2021 Share Posted July 12, 2021 45 minutes ago, angieram said: Yep, pay on the gate. Last week's games were cash only, haven't seen anything about tomorrow yet. Yes I’m assuming it is, saw they won 9 0 and 3 2 so they will be up for it. Link to comment Share on other sites More sharing options...
angieram Posted July 12, 2021 Share Posted July 12, 2021 11 minutes ago, Foreveram said: Yes I’m assuming it is, saw they won 9 0 and 3 2 so they will be up for it. We will have a very young squad as quite a few of our under 23s from last year are with the first team. After a whole year without academy football I wonder how many of them I will recognise? Link to comment Share on other sites More sharing options...
RoyMac5 Posted July 12, 2021 Share Posted July 12, 2021 15 minutes ago, angieram said: We will have a very young squad as quite a few of our under 23s from last year are with the first team. After a whole year without academy football I wonder how many of them I will recognise? Post up lots of pictures then angieram for us all to ponder over! ? #COYR angieram 1 Link to comment Share on other sites More sharing options...
sage Posted July 13, 2021 Share Posted July 13, 2021 Still can't get a ticket. Keeps saying i have the wrong age (tried all the age groups) and he can't have 2 tickets (they automatically allocate 2 tickets). Shambles Link to comment Share on other sites More sharing options...
Foreveram Posted July 13, 2021 Share Posted July 13, 2021 £10 adults £6-50 for us oldies pay on the gate. Confirmed they will include several under18s RoyMac5 1 Link to comment Share on other sites More sharing options...
Day Posted July 13, 2021 Share Posted July 13, 2021 3 minutes ago, sage said: Still can't get a ticket. Keeps saying i have the wrong age (tried all the age groups) and he can't have 2 tickets (they automatically allocate 2 tickets). Shambles Checked all your account details are correct? Best thing is to give them a quick call, soon get it sorted for you Link to comment Share on other sites More sharing options...
sage Posted July 13, 2021 Share Posted July 13, 2021 34 minutes ago, David said: Checked all your account details are correct? Best thing is to give them a quick call, soon get it sorted for you No one answering phones or replying to emails. Link to comment Share on other sites More sharing options...
Ghost of Clough Posted July 13, 2021 Share Posted July 13, 2021 No problems for me when I just tried Link to comment Share on other sites More sharing options...
ImARam2 Posted July 13, 2021 Share Posted July 13, 2021 35 minutes ago, sage said: No one answering phones or replying to emails. All of the telephone numbers are either not manned or have an answer machine, to which no one replies when you leave a message. However, I sent an email to the ticket office email address and received a reply within 30 minutes, so that system is working. Link to comment Share on other sites More sharing options...
sage Posted July 13, 2021 Share Posted July 13, 2021 (edited) 3 minutes ago, ImARam2 said: All of the telephone numbers are either not manned or have an answer machine, to which no one replies when you leave a message. However, I sent an email to the ticket office email address and received a reply within 30 minutes, so that system is working. I emailed disability access yesterday and the ticket office at 8.14am today. Edited July 13, 2021 by sage Link to comment Share on other sites More sharing options...
duncanjwitham Posted July 13, 2021 Share Posted July 13, 2021 Just bought 2 tickets with no problem. I had the "wrong age" error, but that was because my Dad was down as an adult, not a senior. sorted that and it went through first time. Link to comment Share on other sites More sharing options...
JuanFloEvraTheCocu'sNesta Posted July 13, 2021 Share Posted July 13, 2021 21 hours ago, RoyMac5 said: Any info on RamsTV coverage? Edit: just checked it's showing as £10 when you go to buy. Was hoping there might be a preseason package price. The outstanding HMRC bill wont pay itself. Link to comment Share on other sites More sharing options...
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