Charlie George Posted November 5, 2020 Share Posted November 5, 2020 2 minutes ago, Sparkle said: I take it nobody has had any refunds yet ? - I do consider this to be very poor by the club especially the lack of proper communication I think it's a disgrace. They've had the money for my 2020/2021 season ticket that I want refunding since February. Very poor customer service. Nishfan 1 Link to comment Share on other sites More sharing options...
Rab a dab doo Posted November 6, 2020 Share Posted November 6, 2020 I think their waiting for the sheikh to take over and then they'll payout in petrol vouchers. angieram 1 Link to comment Share on other sites More sharing options...
rynny Posted November 6, 2020 Share Posted November 6, 2020 14 hours ago, Charlie George said: I think it's a disgrace. They've had the money for my 2020/2021 season ticket that I want refunding since February. Very poor customer service. You've wanted a refund since February? Link to comment Share on other sites More sharing options...
jake the ram Posted November 6, 2020 Share Posted November 6, 2020 Can keep mine it will carry on for next season Link to comment Share on other sites More sharing options...
Amberram Posted November 6, 2020 Share Posted November 6, 2020 6 hours ago, Rab a dab doo said: I think their waiting for the sheikh to take over and then they'll payout in petrol vouchers. I’ve got a diesel, do I qualify or am a dirty bstard Link to comment Share on other sites More sharing options...
Rab a dab doo Posted November 6, 2020 Share Posted November 6, 2020 Gas is gas to them Link to comment Share on other sites More sharing options...
RamNut Posted November 6, 2020 Share Posted November 6, 2020 Doubt whether we’ll ever get owt. the owners will each claim the other one owes us. Link to comment Share on other sites More sharing options...
sage Posted November 6, 2020 Share Posted November 6, 2020 I think Sheikh Yamoni will issue all o/s refunds before xmas to get all the fans onboard. Link to comment Share on other sites More sharing options...
Rev Posted November 6, 2020 Share Posted November 6, 2020 32 minutes ago, sage said: I think Sheikh Yamoni will issue all o/s refunds before xmas to get all the fans onboard. Sheikh Yamoni maker? Link to comment Share on other sites More sharing options...
sage Posted November 6, 2020 Share Posted November 6, 2020 13 minutes ago, reverendo de duivel said: Sheikh Yamoni maker? That's his cousin Link to comment Share on other sites More sharing options...
Cook1988 Posted November 18, 2020 Share Posted November 18, 2020 Any one had refund yet!? Link to comment Share on other sites More sharing options...
JJs dms Posted November 18, 2020 Share Posted November 18, 2020 Ive had two emails telling me Im in a queue for a refund on my 20/21 ticket but I also had emails in september and october saying all refunds would be sorted in 3-4 weeks really hope Im wrong but starting to think we,re being fobbed off Link to comment Share on other sites More sharing options...
RamNut Posted November 19, 2020 Share Posted November 19, 2020 2 hours ago, JJs dms said: Ive had two emails telling me Im in a queue for a refund on my 20/21 ticket but I also had emails in september and october saying all refunds would be sorted in 3-4 weeks really hope Im wrong but starting to think we,re being fobbed off I’d be amazed if we get anything back. I’ve had no emails re the 2019-20 refund. Link to comment Share on other sites More sharing options...
neil62uk Posted November 19, 2020 Share Posted November 19, 2020 3 hours ago, RamNut said: I’d be amazed if we get anything back. I’ve had no emails re the 2019-20 refund. @RamNut my mate says the same pertaining refunds he,s also waiting for two pre paid tickets for the preston away game , The only thing he's heard is a plethora of broken promise's , Obviously a lot of money is owed out to fans would love to know what the combined total amounts to . Furthermore he does keep on to the best of his ability to retrieve all monies owed to him but feels he,s flogging a dead horse so to speak Link to comment Share on other sites More sharing options...
neil62uk Posted November 19, 2020 Share Posted November 19, 2020 On 14/10/2020 at 11:42, Anna said: Received this, this morning: Hi Anna Thank you for your email. "Unfortunately, we are unable to provide a timeline on when supporters should expect their refunds as the process is manual. If you wish to cancel your Direct Debit with your bank you may do so, this will stop any further payments being taken before your season ticket is cancelled. We do ask for supporters’ patience and understanding whilst processing refunds as the club are currently working under limited resources. If you wish to cancel your Direct Debit with your bank you may do so, this will stop any further payments being taken before your season ticket is cancelled. Kind Regards Becca" I got an email it said Hi Neil62uk Thank you for your acknowledgement in reference to refunds . As your aware your banned from Pride Park since February 2008 for an abundance of peccadillo,s . Your are an embarrassment to Derby County football Club . I admire your spirit in trying to exploit money out of the club but it would be remiss of me not to mention that it is the Club. whom exploit fans and not the other way round Kind Regards Becca DarkFruitsRam7, Angry Ram, Mick Brolly and 1 other 4 Link to comment Share on other sites More sharing options...
JG400 Posted November 19, 2020 Author Share Posted November 19, 2020 Its going to go one of two ways after the take over 1. Here's your money you lovely people 2. Bite me! Link to comment Share on other sites More sharing options...
Simmo’s left foot Posted November 19, 2020 Share Posted November 19, 2020 I've had a refund, from last season, as the current monthly amount I pay for this current season has reduced, to allow for the refund from last season. Every game that you cannot attend will mean a credit applied to next seasons season ticket. I'm happy with that. Link to comment Share on other sites More sharing options...
Mafiabob Posted November 20, 2020 Share Posted November 20, 2020 I get why this statement needs to go out. What bothers me though is some of the replies, they are expecting fans to pay out for a service, yet some are still waiting for refunds from games being cancelled from up to 8 months ago. As a forum on a whole, is there something we can put forward to the club on this that it’s pretty unacceptable? I think we can all agree during these hard times fans shouldn’t be out of pocket. Link to comment Share on other sites More sharing options...
ollycutts1982 Posted November 20, 2020 Share Posted November 20, 2020 It is very very poor of the club, money is tight for a lot of us, we put our money forward to the club in these uncertain times and then we are forced to wait for refunds. Another poorly thought/timed message from the club. Link to comment Share on other sites More sharing options...
rustylee Posted November 20, 2020 Share Posted November 20, 2020 The EFL could start by not dictating to clubs how much they have to charge for streamed matches £10 is too much for a championship match IMO . Let the clubs decide how much they want to charge. jono, Carl Sagan, Marriot Ram99 and 4 others 1 6 Link to comment Share on other sites More sharing options...
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