B4ev6is Posted December 10, 2020 Share Posted December 10, 2020 10 minutes ago, FindernRam said: My HSBC app allows cheque scanning for payment. Always worked fine for the few that I get. Not this on! I'll try again tomorrow; really don't want to have to go in. I think find you wont be able scan this one I think find you will have to go in. Link to comment Share on other sites More sharing options...
Mucker1884 Posted December 10, 2020 Share Posted December 10, 2020 A cheque? ? A cheque that won't scan? ?? An actual visit to your "local"* branch? ??? During a pandemic? ???? For 16 measly quid? ????? *Nearest. Not "local"... I meant "nearest"! ?????? Link to comment Share on other sites More sharing options...
QuitYourJibbaJivin Posted December 10, 2020 Share Posted December 10, 2020 Regarding away ticket refunds are they sending the refund to individual customer numbers or does the refund go to the person who made the booking? Link to comment Share on other sites More sharing options...
rammieib Posted December 10, 2020 Share Posted December 10, 2020 Using cheques is a pathetic way of refunding people. Link to comment Share on other sites More sharing options...
Sith Happens Posted December 10, 2020 Share Posted December 10, 2020 2 minutes ago, rammieib said: Using cheques is a pathetic way of refunding people. agree, I'd have used postal orders Link to comment Share on other sites More sharing options...
Tyler Durden Posted December 10, 2020 Share Posted December 10, 2020 Like if the original transaction was done using a debit or credit card or even BACS transfer why would the club not then refund the money back to the same card or account. Just seems a way of the club saving themselves admin time which reflects poorly. There's folk who aren't that techno savvy that they know how to use an app to scan and pay a cheque in using their mobile phone so inevitably means a trip and queue at whatever bank they can find near to them which hasn't been closed down yet Link to comment Share on other sites More sharing options...
Rev Posted December 10, 2020 Share Posted December 10, 2020 55 minutes ago, Sith Happens said: agree, I'd have used postal orders Book tokens. Link to comment Share on other sites More sharing options...
DarkFruitsRam7 Posted December 10, 2020 Share Posted December 10, 2020 (edited) Edited. Edited December 10, 2020 by DarkFruitsRam7 Link to comment Share on other sites More sharing options...
RIMBAUD Posted December 10, 2020 Share Posted December 10, 2020 1 hour ago, Tyler Durden said: Like if the original transaction was done using a debit or credit card or even BACS transfer why would the club not then refund the money back to the same card or account. Just seems a way of the club saving themselves admin time which reflects poorly. There's folk who aren't that techno savvy that they know how to use an app to scan and pay a cheque in using their mobile phone so inevitably means a trip and queue at whatever bank they can find near to them which hasn't been closed down yet Shabby from the club. Treating its customers with utter distain. But mels one of our own. Blah blah blah. Angry Ram 1 Link to comment Share on other sites More sharing options...
Sith Happens Posted December 10, 2020 Share Posted December 10, 2020 26 minutes ago, Rev said: Book tokens. ration tokens Link to comment Share on other sites More sharing options...
angieram Posted December 10, 2020 Share Posted December 10, 2020 Recently was due a refund from Inland Revenue. Despite a telephone conversation with a very helpful individual who said I would get a letter explaining how to claim the refund online, a cheque arrived in the post two days later. So, I am not wholly surprised by this, it may be the most efficient way of them generating the refunds if they have incomplete records of who bought what with what! I haven't got a banking app so will have to visit a bank anyway. Link to comment Share on other sites More sharing options...
The Scarlet Pimpernel Posted December 10, 2020 Share Posted December 10, 2020 2 hours ago, rammieib said: Using cheques is a pathetic way of refunding people. Get your banks app. Dead easy... Pay in at home. Link to comment Share on other sites More sharing options...
Mucker1884 Posted December 10, 2020 Share Posted December 10, 2020 1 minute ago, The Scarlet Pimpernel said: Get your banks app. Dead easy... Pay in at home. Not all of them. Our companies HSBC app (business account) doesn't. Nor our Natwest (personal account). Yes for HSBC and Halifax though. (both personal accounts) Royal Mail refund by cheque. Link to comment Share on other sites More sharing options...
Gritstone Ram Posted December 10, 2020 Share Posted December 10, 2020 Hopefully mine will arrive tomorrow. Not really bothered what form it comes in but it might just get a pressie for someone. Indy 1 Link to comment Share on other sites More sharing options...
The Scarlet Pimpernel Posted December 10, 2020 Share Posted December 10, 2020 8 minutes ago, Mucker1884 said: Not all of them. Our companies HSBC app (business account) doesn't. Nor our Natwest (personal account). Yes for HSBC and Halifax though. (both personal accounts) Royal Mail refund by cheque. Dinosaurs.... Not you, your bank. Mucker1884 1 Link to comment Share on other sites More sharing options...
Gringo Posted December 10, 2020 Share Posted December 10, 2020 2 hours ago, Tyler Durden said: Like if the original transaction was done using a debit or credit card or even BACS transfer why would the club not then refund the money back to the same card or account. Just seems a way of the club saving themselves admin time which reflects poorly. There's folk who aren't that techno savvy that they know how to use an app to scan and pay a cheque in using their mobile phone so inevitably means a trip and queue at whatever bank they can find near to them which hasn't been closed down yet You can pay cheques in by posting the cheque with a payment slip, to your bank,how difficult is that? this thread is just an excuse to rubbish Mel and the club....... Pathetic Link to comment Share on other sites More sharing options...
ossieram Posted December 10, 2020 Share Posted December 10, 2020 Maybe Mel is paying back out of his personal account rather than the clubs to avoid ffp and that is why it's being done with cheques. Link to comment Share on other sites More sharing options...
rammieib Posted December 10, 2020 Share Posted December 10, 2020 30 minutes ago, The Scarlet Pimpernel said: Get your banks app. Dead easy... Pay in at home. I haven't asked for a refund. I was happy to pay for my 21/22 ticket when the offer came out. Thinking of others and the great idea that for many none tech savvy people, let's make them go outside to a public place during a pandemic. Club thinking of its fans once again. Link to comment Share on other sites More sharing options...
Gee SCREAMER !! Posted December 10, 2020 Share Posted December 10, 2020 30 minutes ago, rammieib said: I haven't asked for a refund. I was happy to pay for my 21/22 ticket when the offer came out. Thinking of others and the great idea that for many none tech savvy people, let's make them go outside to a public place during a pandemic. Club thinking of its fans once again. You raise a very valid point regarding the cashing of cheques at banks during a pandemic and it did occur to me as well. Link to comment Share on other sites More sharing options...
Tamworthram Posted December 11, 2020 Share Posted December 11, 2020 10 hours ago, RIMBAUD said: Shabby from the club. Treating its customers with utter distain. But mels one of our own. Blah blah blah. I bet you weren’t happy with the colour of the envelope either. Come on. OK it’s not the most modern or convenient way for folk to receive their refunds but “utter distain” (I assume you mean disdain) is a tad over the top. It’s hardly unique either. In the last three months I have received refunds/payouts in the form of cheques for car tax (£2.50 !), holiday insurance and car service plan. I almost feel as if some folk are just desperate to find something to slag the club off about. It wasn’t the best method from our perspective but probably the easiest for them and hardly worth getting that upset about. DCFC1388, The Scarlet Pimpernel, SunnyRam and 6 others 3 5 1 Link to comment Share on other sites More sharing options...
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