Sith Happens Posted May 24, 2019 Share Posted May 24, 2019 Why is it you speak to someone, you go through all your details, they assure you it will be dealt with, and say those words 'i just need to pass you through to another team to complete it'. You get passed through and they utter the words ' how can i help you?'. Grrrrrrrr. Oh so you work on a different system do you? Got to give you all my info again have I? When did we become so bad at meeting a customers needs? I try and remain polite but grrrrrrrr. Link to comment Share on other sites More sharing options...
1of4 Posted May 24, 2019 Share Posted May 24, 2019 9 minutes ago, Paul71 said: Why is it you speak to someone, you go through all your details, they assure you it will be dealt with, and say those words 'i just need to pass you through to another team to complete it'. You get passed through and they utter the words ' how can i help you?'. Grrrrrrrr. Oh so you work on a different system do you? Got to give you all my info again have I? When did we become so bad at meeting a customers needs? I try and remain polite but grrrrrrrr. Just be happy you got to talk to anyone. The last time I called a customer service number, I had to endure twenty minutes of the same five bars of music before I was able to talk to someone and then I gave up speaking to them after a couple of minutes because I couldn't understand their accent. Link to comment Share on other sites More sharing options...
Boycie Posted May 24, 2019 Share Posted May 24, 2019 Don’t get me started. Link to comment Share on other sites More sharing options...
ronnieronalde Posted May 24, 2019 Share Posted May 24, 2019 44 minutes ago, Paul71 said: Why is it you speak to someone, you go through all your details, they assure you it will be dealt with, and say those words 'i just need to pass you through to another team to complete it'. You get passed through and they utter the words ' how can i help you?'. Grrrrrrrr. Oh so you work on a different system do you? Got to give you all my info again have I? When did we become so bad at meeting a customers needs? I try and remain polite but grrrrrrrr. I suggest you calm down sir. You can't speak to me like that sir. Beeeeeeeeeppp (phone goes dead) If you'd have done your job properly and showed any degree of common sense or understanding I wouldn't be raising my voice in the slightest you feckers. One guy actually called me a liar, I mean literally and when I got tense and said hang on have you just called me a liar? "I'm not prepared to continue this conversation sir" I suspect they are trained to provoke slightly so they have an opportunity to "reverse" customer service you. Don't get me started on Easyjet and their airport desk staff. "But there was no announcement that check in line was closing and now I've missed my check in" I suggest you calm down. sir I am calm. "Don't speak to me in that tone of voice, sir" What frigging tone of voice. "Security!!!" Christ writing all of that, I'm off for a relaxing walk, I need to calm down ? Link to comment Share on other sites More sharing options...
1of4 Posted May 24, 2019 Share Posted May 24, 2019 18 minutes ago, Boycie said: Don’t get me started. Come on now someone as got to deal with any DCFCFANS customer complaints. David is far to busy walking his dog, bike riding and more recently squeezing into a small T-shirt. Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2019 Share Posted May 24, 2019 36 minutes ago, 1of4 said: Just be happy you got to talk to anyone. The last time I called a customer service number, I had to endure twenty minutes of the same five bars of music before I was able to talk to someone and then I gave up speaking to them after a couple of minutes because I couldn't understand their accent. I know them bamfords from Newcastle, no one knows what they are on about Link to comment Share on other sites More sharing options...
eddie Posted May 24, 2019 Share Posted May 24, 2019 Try being deaf as well. Link to comment Share on other sites More sharing options...
Sith Happens Posted May 24, 2019 Share Posted May 24, 2019 59 minutes ago, eddie said: Try being deaf as well. Pardon? Link to comment Share on other sites More sharing options...
eddie Posted May 24, 2019 Share Posted May 24, 2019 27 minutes ago, Paul71 said: Pardon? I pardon nobody. Commit the crime, do the time. Link to comment Share on other sites More sharing options...
Boycie Posted May 24, 2019 Share Posted May 24, 2019 2 hours ago, ronnieronalde said: I suggest you calm down sir. You can't speak to me like that sir. Beeeeeeeeeppp (phone goes dead) If you'd have done your job properly and showed any degree of common sense or understanding I wouldn't be raising my voice in the slightest you feckers. One guy actually called me a liar, I mean literally and when I got tense and said hang on have you just called me a liar? "I'm not prepared to continue this conversation sir" I suspect they are trained to provoke slightly so they have an opportunity to "reverse" customer service you. Don't get me started on Easyjet and their airport desk staff. "But there was no announcement that check in line was closing and now I've missed my check in" I suggest you calm down. sir I am calm. "Don't speak to me in that tone of voice, sir" What frigging tone of voice. "Security!!!" Christ writing all of that, I'm off for a relaxing walk, I need to calm down ? You told them about u and miss world didn’t you? Link to comment Share on other sites More sharing options...
ronnieronalde Posted May 24, 2019 Share Posted May 24, 2019 8 minutes ago, Boycie said: You told them about u and miss world didn’t you? Yeah, they offered me either 1000-1 that it didn't happen or a free get out of jail free pass. Link to comment Share on other sites More sharing options...
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