archram Posted April 1, 2016 Share Posted April 1, 2016 Have just noticed you've changed into a David, so apologies for not noticing - I'm old, you know! Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2016 Share Posted April 1, 2016 31 minutes ago, curtains said: Have people been asked to prove date of birth with driving license or passport after renewing . I've renewed my season ticket online ok with 1 pound 50 pence administration charge but had to take my passport in to the ticket office which I did rather than email a copy. Maybe Mel has seen your comments on here and wants to confirm that you are for real.... ....only joking Curtains x Link to comment Share on other sites More sharing options...
Gritstone Ram Posted April 1, 2016 Share Posted April 1, 2016 Got mine this week. It was never in doubt but I'm bloody skint now. Link to comment Share on other sites More sharing options...
Ramsley Posted April 1, 2016 Share Posted April 1, 2016 Its odd as the same as Curtains it seems, I've received an email saying bring in a proof of age, and I've not renewed as a concession, a little way to go before that. My t'other half went in during the week and did the renewing/paying at full price for both our season tickets at the ticket office. Link to comment Share on other sites More sharing options...
Rev Posted April 1, 2016 Share Posted April 1, 2016 17 minutes ago, Ramsley said: Its odd as the same as Curtains it seems, I've received an email saying bring in a proof of age, and I've not renewed as a concession, a little way to go before that. My t'other half went in during the week and did the renewing/paying at full price for both our season tickets at the ticket office. I guess once they've got people's verified DOB on the system, it will save them asking in the future. Does seem odd to ask when you're not claiming an age related discount though. My lad turns 18 a month after the u18s cut off, and they haven't asked for his proof of age. Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2016 Share Posted April 1, 2016 f you have purchased a new age related concession Season Ticket, before we can send you your new card we need check your Date of Birth. This can be in the form of a Driving Licence, Passport or Birth Certificate shown at the Unite the Union Ticket Office. Once we have confirmed your Date of Birth we will arrange for a new Season Card to be sent to you. New Cards will be posted out in July, in plenty of time for the start of the 2016/17 Season, so please ensure all details we hold for you are as up to date as possible. this 'twas in mail I received, I presume it's sent to all? Link to comment Share on other sites More sharing options...
ketteringram Posted April 1, 2016 Share Posted April 1, 2016 Just renewed same seats as usual for us. Now £961 poorer. But, on the plus side........ COYR. Link to comment Share on other sites More sharing options...
Philmycock Posted April 1, 2016 Share Posted April 1, 2016 23 minutes ago, ketteringram said: Just renewed same seats as usual for us. Now £961 poorer. But, on the plus side........ COYR. Is that for 2 seats??? Link to comment Share on other sites More sharing options...
ketteringram Posted April 1, 2016 Share Posted April 1, 2016 1 hour ago, philmycock said: Is that for 2 seats??? I hope so! Yes. West lower block C Ultras. Link to comment Share on other sites More sharing options...
Curtains Posted April 1, 2016 Share Posted April 1, 2016 4 hours ago, davenportram said: is it the first time you've reached a concession or age limited category? No mate. Link to comment Share on other sites More sharing options...
Curtains Posted April 1, 2016 Share Posted April 1, 2016 4 hours ago, Ramsley said: Its odd as the same as Curtains it seems, I've received an email saying bring in a proof of age, and I've not renewed as a concession, a little way to go before that. My t'other half went in during the week and did the renewing/paying at full price for both our season tickets at the ticket office. I was told by the ticket office everyone will have to do it as they are updating their systems but it would seem from other comments that might not be correct Link to comment Share on other sites More sharing options...
Philmycock Posted April 1, 2016 Share Posted April 1, 2016 32 minutes ago, ketteringram said: I hope so! Yes. West lower block C Ultras. Wow! SS £550 for 1 adult and 1 16yr old! Cheap skates!! Link to comment Share on other sites More sharing options...
REDCAR Posted April 1, 2016 Share Posted April 1, 2016 Renewed tonight with a relocation phone call next Wednesday at 2:30pm. Quite simple to renew online but can't help thinking those not as web savvy would struggle? Link to comment Share on other sites More sharing options...
Day Posted April 1, 2016 Share Posted April 1, 2016 1 hour ago, curtains said: I was told by the ticket office everyone will have to do it as they are updating their systems but it would seem from other comments that might not be correct First line of the email says it all, just a standard email they have sent out, unless you've changed age groups or a new purchase for a concession ticket just ignore it Link to comment Share on other sites More sharing options...
ketteringram Posted April 2, 2016 Share Posted April 2, 2016 7 hours ago, David said: First line of the email says it all, just a standard email they have sent out, unless you've changed age groups or a new purchase for a concession ticket just ignore it I've had the receipt email, and also the thank you email from dcfc. Neither of them mention the age thing. They don't even mention season ticket. Just thanks for buying your tickets. Link to comment Share on other sites More sharing options...
Day Posted April 2, 2016 Share Posted April 2, 2016 39 minutes ago, ketteringram said: I've had the receipt email, and also the thank you email from dcfc. Neither of them mention the age thing. They don't even mention season ticket. Just thanks for buying your tickets. When did you renew? This email came 5 days after paying Link to comment Share on other sites More sharing options...
Arsene Titman Posted April 2, 2016 Share Posted April 2, 2016 I have an old git's concession season ticket which I have had since the days of the 3 amigos. For the first time since then I have had an email asking for proof of age and it inferred that I had to appear at the ticket office in person. I rang and queried this because I live in Hilton and my brother in law , who also has a concession season ticket, travels down from West Yorkshire for each match and we didn't fancy the match day rugby scrum at the ticket office. I was told that proof of age was a one off requirement and that all season ticket holders would have to provide it. I asked if we could email the proof , was told yes so I did and have heard nothing since. I suggested in my email that the club send out a further email clarifying the situation but, as far as I am aware, they haven't done anything. I suspect you could ask 3 different people in the ticket office and get 3 different stories Link to comment Share on other sites More sharing options...
Srg Posted April 2, 2016 Share Posted April 2, 2016 23 minutes ago, Arsene Titman said: I have an old git's concession season ticket which I have had since the days of the 3 amigos. For the first time since then I have had an email asking for proof of age and it inferred that I had to appear at the ticket office in person. I rang and queried this because I live in Hilton and my brother in law , who also has a concession season ticket, travels down from West Yorkshire for each match and we didn't fancy the match day rugby scrum at the ticket office. I was told that proof of age was a one off requirement and that all season ticket holders would have to provide it. I asked if we could email the proof , was told yes so I did and have heard nothing since. I suggested in my email that the club send out a further email clarifying the situation but, as far as I am aware, they haven't done anything. I suspect you could ask 3 different people in the ticket office and get 3 different stories If you actually read the email it says you only need to provide proof if you are changing concession category. Link to comment Share on other sites More sharing options...
ketteringram Posted April 2, 2016 Share Posted April 2, 2016 30 minutes ago, David said: When did you renew? This email came 5 days after paying Last night Sounds like they need to put you in charge! 5 days? Did they post the email to you? Link to comment Share on other sites More sharing options...
Curtains Posted April 2, 2016 Share Posted April 2, 2016 32 minutes ago, Srg said: If you actually read the email it says you only need to provide proof if you are changing concession category. I rang the ticket office also and they said you have to come down or email proof of age. I went down and queued and handed in my passport and they said we are updating our records I paid 326 pounds 50 pence on the we are derby website and if I had renewed at the office as I had to go down anyway it would have been 325 pounds Link to comment Share on other sites More sharing options...
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